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    Terms & Conditions

    In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the Website (in hereinafter, the “Website”) is owned by GENTLE LION SLU, with registered office at C/ San Lorenzo 9, 4, Pamplona, with NIF B71382915.

    Terms of use

    These Conditions describe the terms applicable to the services and content offered through the website and regulate the legal relations between GENTLE LION SLU and the client.

    Access to the website is free and free. The use of the website implies the unreserved acceptance of all the Conditions of Use. If you do not agree with these conditions, you must refrain from using this page.

    The visit to the eCommerce site by the user must be done in a responsible manner and in accordance with current legislation, good faith, these Conditions and respecting the intellectual and industrial property rights owned by GENTLE LION SLU or any other natural or legal person.

    The use of any of the contents of the website for purposes that are or could be illegal is totally prohibited, as well as the performance of any action that causes or may cause damage or alterations of any kind not consented to by GENTLE LION SLU, the eCommerce site or its contents.

    The website and the products and services offered by GENTLE LION SLU are aimed at persons of legal age with sufficient legal capacity to be bound by these Conditions of Use. It is possible that the use of certain services or the contracting of some goods or services is subject to special additional conditions that will require express consent and that will prevail in any case over these general conditions.

    User registration

    The use of the services provided by GENTLE LION SLU and the purchase on the Web requires registration as a user on the Web. In order to complete the registration, a series of personal data must be provided that must be truthful and accurate. You can check our privacy policy at the following link: privacy /

    Likewise, you must bear in mind that at any time you can modify your personal data, as well as exercise the rights of access, rectification, deletion, limitation and opposition in accordance with LO 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD) and with Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data (RGPD).


    Once an order has been placed, you will receive a message confirming receipt of the order as well as information about the shipping and billing of the order placed.


    The acquisition of services or products through allows the following forms of payment:

    • Payment by debit or credit card through a virtual POS.
    • Pay by Paypal.

    All prices indicated in the product description are expressed in Euro (€) and include Value Added Tax (VAT) only for buyers in European Union. For buyers outside UE, the corresponding taxes (VAT) will be added to the amount of the purchase.


    The purchase is subject to the payment of shipping costs, at the buyer’s expense. Orders from outside the UE may have applicable custom duties and taxes. will not bear the costs of taxes and customs duties specific to each country, which will be paid by the buyer.

    Shipping costs:

    • Spain – 5€
    • Portugal, Germany, France, Belgium, The Netherlands, Monaco, Austria, Italy, Luxemburg – 10€
    • Denmark, Poland, Check Republic, Switzerland, Liechtenstein, Slovakia, Slovenia, Great Britain – 15€
    • Rest of Europe – 20€
    • USA, Canada – 35€
    • Rest of the world – 40€
    • We offer free shipping on all orders over €190

    Delivery times

    The delivery time will be 2 to 5 business days after the order is processed and shipped. Processing the order can take up to 2 working days. Due to covid-19 shipping might take a little longer than usual will not be responsible for the delay in the delivery of orders for reasons not attributable to it, as well as for acts of God or force to majeure.


    If you are not entirely satisfied with your purchase, you have fourteen (14) calendar days from the receipt of the good to return it. You must express your intention to withdraw within the indicated period by sending an email to with the following information:


    -Product name _____, order number ____, made on date _____ and received on date ______

    -Consumer name


    The client must bear the direct cost of the expenses generated by the return and shipment of the products. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. is in no case responsible for the product you return ithat is lost or damaged during shipping it back.

    Once we receive your item, we will notify you. Once your return is approved, we will initiate a refund to the original method of payment

    The right to withdraw will apply exclusively to those products that are returned in the same conditions in which the customer received them. Therefore, no refund will be made if the item has been used beyond the mere opening of it, or products that are not in the same delivery conditions or that have suffered any damage.

    Nullity and ineffectiveness of the clauses

    If any clause included in these Conditions is declared totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision, the present General Conditions subsisting in everything else, such provision being considered not included.

    Applicable legislation and competent jurisdiction

    These conditions are governed in accordance with Spanish law. JELLYMADE and the user agree to submit any disputes that may arise in relation to the contracting of products or services that are the object of these General Conditions, to the Courts and Tribunals of the User’s domicile.